This car brand keeps the most customers happy

Service is a critical issue for customer satisfaction, and new research finds a wide range of satisfaction for car brands.

The J.D. Power 2019 Customer Service Index study showed how service can be either improved or undermined by how well dealers handle owners. The results found Porsche had the best customer service among brands sold in the United States. Fiat had the worst.

The study divided brands into “luxury” and “mass market” categories. Among luxury brands, Porsche’s first place position (with a score of 893 out of a possible 1,000) was followed by Lexus (881), the Toyota luxury brand, then GM’s Cadillac (880) and Nissan’s luxury division Infiniti (878). Land Rover was at the bottom of the luxury list (781), slightly below Jaguar (825). Both are owned by Tata Motors.

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Among mass market brands, GM’s Buick ranked first (857), followed by BMW’s Mini (853). Fiat Chrysler’s Fiat brand was ranked worst (743). It was joined by four other Fiat Chrysler brands in making up the five worst. Ram (783), the company’s pickup brand, was slightly better than Fiat. Jeep (803) was the third worst in the mass market category, Dodge was the fourth worst (804) and Chrysler was the fifth worst (805).

Auto manufacturers have to be concerned with more than what people think of car brands before they buy them. Service is a critical issue for customer satisfaction. (Photo: Thinkstock)

The study asked 57,286 owners and lessees of 2016 to 2018 model-year vehicles about five aspects of service. The study was conducted between October and December. J.D. Power broke service into five categories and then weighted them to create the grades. For what it calls the “vehicle owner service experience,” J.D. Power included service quality with a 27 percent weighting; service initiation, which was weighted at 20 percent; service advisors, also at 20 percent; service facilities were at 17 percent; and vehicle pickup was 16 percent of the grade.

Technology has changed the way dealers communicate with customers. Many of the people surveyed want the ability to schedule over the internet. Chris Sutton, Vice President, U.S. Automotive Retail Practice at J.D. Power, said, “Service customers want the convenience that technology offers them. For example, 34 percent of customers indicate they prefer to communicate via text message – but this only occurs 9 percent of the time. There’s no reason why this isn’t a more widely adopted practice across the industry.”

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<p>24/7 Wall St. reviewed the average number of days each car model sat on a dealer's lot before being sold, or days to turn, in the U.S. market in 2018, based on data provided by Kelley Blue Book. These are the 26 cars that sold in more than 130 days in 2018.</p><p><br /></p>24/7 Wall St. reviewed the average number of days each car model sat on a dealer’s lot before being sold, or days to turn, in the U.S. market in 2018, based on data provided by Kelley Blue Book. These are the 26 cars that sold in more than 130 days in 2018. Photo by Bill Pugliano / Getty ImagesFullscreen26. BMW 6 Series<p><b>• Average days on lot:</b> 130.3<br /><b>• 2018 sales:</b> 3,764<br /><b>• 2017 sales:</b> 3,355<br /><b>• Starting at:</b> $70,300</p>26. BMW 6 Series• Average days on lot: 130.3• 2018 sales: 3,764• 2017 sales: 3,355• Starting at: $70,300 Courtesy of BMWFullscreen25. Cadillac CTS<p><strong>• Average days on lot:</strong> 130.3<br /><strong>• 2018 sales:</strong> 11,219<br /><strong>• 2017 sales:</strong> 10,344<br /><strong>• Starting at:</strong> $46,995</p>25. Cadillac CTS• Average days on lot: 130.3• 2018 sales: 11,219• 2017 sales: 10,344• Starting at: $46,995 Handout / Getty ImagesFullscreen24. GMC Canyon<p><strong>• Average days on lot:</strong> 130.6<br /><strong>• 2018 sales:</strong> 33,492<br /><strong>• 2017 sales:</strong> 32,106<br /><strong>• Starting at:</strong> $21,500</p>24. GMC Canyon• Average days on lot: 130.6• 2018 sales: 33,492• 2017 sales: 32,106• Starting at: $21,500 Bill Pugliano / Getty ImagesFullscreen23. Volkswagen Golf SportWagen<p><strong>• Average days on lot:</strong> 130.6<br /><strong>• 2018 sales:</strong> 14,123<br /><strong>• 2017 sales:</strong> 26,700<br /><strong>• Starting at:</strong> $21,895</p>23. Volkswagen Golf SportWagen• Average days on lot: 130.6• 2018 sales: 14,123• 2017 sales: 26,700• Starting at: $21,895 David McNew / Getty ImagesFullscreen22. Fiat 500X<p><strong>• Average days on lot:</strong> 130.7<br /><strong>• 2018 sales:</strong> 5,223<br /><strong>• 2017 sales:</strong> 7,665<br /><strong>• Starting at:</strong> $19,995</p>22. Fiat 500X• Average days on lot: 130.7• 2018 sales: 5,223• 2017 sales: 7,665• Starting at: $19,995 David McNew / Getty ImagesFullscreen21. Hyundai Santa Fe<p><b>• Average days on lot:</b> 130.9<br /><b>• 2018 sales:</b> 94,016<br /><b>• 2017 sales:</b> 105,416<br /><b>• Starting at:</b> $24,250</p>21. Hyundai Santa Fe• Average days on lot: 130.9• 2018 sales: 94,016• 2017 sales: 105,416• Starting at: $24,250 Bryan Mitchell / Getty ImagesFullscreen52248755@N03 / Flickr” data-src=”https://www.gannett-cdn.com/-mm-/ac688eec997d2fce10372bf71657297ff863814d/c=171-0-1195-768/local/-/media/2019/03/11/USATODAY/usatsports/247WallSt.com-247WS-533624-imageforentry7-lbn.jpg?width=520&height=390&fit=crop” data-large-src=”https://www.gannett-cdn.com/-mm-/ac688eec997d2fce10372bf71657297ff863814d/c=171-0-1195-768/local/-/media/2019/03/11/USATODAY/usatsports/247WallSt.com-247WS-533624-imageforentry7-lbn.jpg?width=1920&height=1440&fit=crop” alt=”20. Buick Regal<p><strong>• Average days on lot:</strong> 132.8<br /><strong>• 2018 sales:</strong> 14,118<br /><strong>• 2017 sales:</strong> 11,559<br /><strong>• Starting at:</strong> $25,070</p>” data-id=””>20. Buick Regal• Average days on lot: 132.8• 2018 sales: 14,118• 2017 sales: 11,559• Starting at: $25,070 52248755@N03 / FlickrFullscreen19. Cadillac XT5<p><strong>• Average days on lot:</strong> 133.0<br /><strong>• 2018 sales:</strong> 60,565<br /><strong>• 2017 sales:</strong> 68,312<br /><strong>• Starting at:</strong> $41,695</p>19. Cadillac XT5• Average days on lot: 133.0• 2018 sales: 60,565• 2017 sales: 68,312• Starting at: $41,695 Brian Ach / Getty ImagesFullscreen18. Toyota Yaris iA<p><strong>• Average days on lot:</strong> 133.4<br /><strong>• 2018 sales:</strong> 25,115<br /><strong>• 2017 sales:</strong> 35,727<br /><strong>• Starting at:</strong> $15,450</p>18. Toyota Yaris iA• Average days on lot: 133.4• 2018 sales: 25,115• 2017 sales: 35,727• Starting at: $15,450 Courtesy of ToyotaFullscreen17. Cadillac ATS<p><strong>• Average days on lot:</strong> 135.2<br /><strong>• 2018 sales:</strong> 10,859<br /><strong>• 2017 sales:</strong> 13,100<br /><strong>• Starting at:</strong> $38,995</p>17. Cadillac ATS• Average days on lot: 135.2• 2018 sales: 10,859• 2017 sales: 13,100• Starting at: $38,995 autovivacom / FlickrFullscreen16. Fiat 124 Spider<p><strong>• Average days on lot:</strong> 137.0<br /><strong>• 2018 sales:</strong> 3,515<br /><strong>• 2017 sales:</strong> 4,478<br /><strong>• Starting at:</strong> $25,190</p>16. Fiat 124 Spider• Average days on lot: 137.0• 2018 sales: 3,515• 2017 sales: 4,478• Starting at: $25,190 Scott Olson / Getty ImagesFullscreen15. Mini Cooper<p><strong>• Average days on lot:</strong> 137.9<br /><strong>• 2018 sales:</strong> 26,119<br /><strong>• 2017 sales:</strong> 30,710<br /><strong>• Starting at:</strong> $21,900</p>15. Mini Cooper• Average days on lot: 137.9• 2018 sales: 26,119• 2017 sales: 30,710• Starting at: $21,900 Scott Halleran / Getty ImagesFullscreen14. Audi A8<p><strong>• Average days on lot:</strong> 139.3<br /><strong>• 2018 sales:</strong> 1,599<br /><strong>• 2017 sales:</strong> 3,127<br /><strong>• Starting at:</strong> $83,800</p>14. Audi A8• Average days on lot: 139.3• 2018 sales: 1,599• 2017 sales: 3,127• Starting at: $83,800 christiandflores / FlickrFullscreen13. Volvo 90 Series<p><strong>• Average days on lot:</strong> 139.7<br /><strong>• 2018 sales:</strong> 9,662<br /><strong>• 2017 sales:</strong> 11,090<br /><strong>• Starting at:</strong> $47,350</p>13. Volvo 90 Series• Average days on lot: 139.7• 2018 sales: 9,662• 2017 sales: 11,090• Starting at: $47,350 Courtesy of VolvoFullscreen12. Alfa Romeo Stelvio<p><strong>• Average days on lot:</strong> 141.5<br /><strong>• 2018 sales:</strong> 12,043<br /><strong>• 2017 sales:</strong> 2,721<br /><strong>• Starting at:</strong> $40,295</p>12. Alfa Romeo Stelvio• Average days on lot: 141.5• 2018 sales: 12,043• 2017 sales: 2,721• Starting at: $40,295 Vauxford / Wikimedia CommonsFullscreen11. Buick LaCrosse<p><strong>• Average days on lot:</strong> 143.4<br /><strong>• 2018 sales:</strong> 15,527<br /><strong>• 2017 sales:</strong> 20,161<br /><strong>• Starting at:</strong> $29,570</p>11. Buick LaCrosse• Average days on lot: 143.4• 2018 sales: 15,527• 2017 sales: 20,161• Starting at: $29,570 Spencer Platt / Getty ImagesFullscreen10. Audi A7<p><strong>• Average days on lot:</strong> 143.6<br /><strong>• 2018 sales:</strong> 3,852<br /><strong>• 2017 sales:</strong> 4,810<br /><strong>• Starting at:</strong> $68,000</p>10. Audi A7• Average days on lot: 143.6• 2018 sales: 3,852• 2017 sales: 4,810• Starting at: $68,000 Chris McGrath / Getty ImagesFullscreen9. Fiat 500L<p><strong>• Average days on lot:</strong> 146.2<br /><strong>• 2018 sales:</strong> 1,413<br /><strong>• 2017 sales:</strong> 1,664<br /><strong>• Starting at:</strong> $21,910</p>9. Fiat 500L• Average days on lot: 146.2• 2018 sales: 1,413• 2017 sales: 1,664• Starting at: $21,910 Kevork Djansezian / Getty ImagesFullscreen8. Jaguar XJ<p><strong>• Average days on lot:</strong> 146.3<br /><strong>• 2018 sales:</strong> 1,579<br /><strong>• 2017 sales:</strong> 2,721<br /><strong>• Starting at:</strong> $75,700</p>8. Jaguar XJ• Average days on lot: 146.3• 2018 sales: 1,579• 2017 sales: 2,721• Starting at: $75,700 Scott Olson / Getty ImagesFullscreen7. Chevrolet Impala<p><strong>• Average days on lot:</strong> 147.7<br /><strong>• 2018 sales:</strong> 56,556<br /><strong>• 2017 sales:</strong> 75,877<br /><strong>• Starting at:</strong> $28,020</p>7. Chevrolet Impala• Average days on lot: 147.7• 2018 sales: 56,556• 2017 sales: 75,877• Starting at: $28,020 Tim Boyle / Getty ImagesFullscreen6. Mercedes-Benz E-Class<p><strong>• Average days on lot:</strong> 156.1<br /><strong>• 2018 sales:</strong> 47,936<br /><strong>• 2017 sales:</strong> 53,304<br /><strong>• Starting at:</strong> $53,500</p>6. Mercedes-Benz E-Class• Average days on lot: 156.1• 2018 sales: 47,936• 2017 sales: 53,304• Starting at: $53,500 Scott Olson / Getty ImagesFullscreen5. Chrysler 200<p><b>• Average days on lot:</b> 157.6<br /><b>• 2018 sales:</b> 1,043<br /><b>• 2017 sales:</b> 18,457<br /><b>• Starting at:</b> N/A</p>5. Chrysler 200• Average days on lot: 157.6• 2018 sales: 1,043• 2017 sales: 18,457• Starting at: N/A Andrew Burton / Getty ImagesFullscreen4. Fiat 500<p><strong>• Average days on lot:</strong> 160.3<br /><strong>• 2018 sales:</strong> 5,370<br /><strong>• 2017 sales:</strong> 12,685<br /><strong>• Starting at:</strong> $16,495</p>4. Fiat 500• Average days on lot: 160.3• 2018 sales: 5,370• 2017 sales: 12,685• Starting at: $16,495 Giuseppe Cacace / Getty ImagesFullscreen3. Volvo 60 Series<p><strong>• Average days on lot:</strong> 177.9<br /><strong>• 2018 sales:</strong> 11,876<br /><strong>• 2017 sales:</strong> 16,825<br /><strong>• Starting at:</strong> $35,800</p>3. Volvo 60 Series• Average days on lot: 177.9• 2018 sales: 11,876• 2017 sales: 16,825• Starting at: $35,800 Courtesy of VolvoFullscreen2. Volkswagen Touareg<p><strong>• Average days on lot:</strong> 194.1<br /><strong>• 2018 sales:</strong> 2,022<br /><strong>• 2017 sales:</strong> 3,545<br /><strong>• Starting at:</strong> N/A</p>2. Volkswagen Touareg• Average days on lot: 194.1• 2018 sales: 2,022• 2017 sales: 3,545• Starting at: N/A Vauxford / Wikimedia CommonsFullscreen1. Mitsubishi Lancer<p><b>•Average days on lot:</b> 195.3<br /><b>• 2018 sales:</b> 3,351<br /><b>• 2017 sales:</b> 12,725<br /><b>• Starting at:</b> N/A</p>1. Mitsubishi Lancer •Average days on lot: 195.3 • 2018 sales: 3,351 • 2017 sales: 12,725 • Starting at: N/A mitsubishicars.comFullscreenInterested in this topic? You may also want to view these photo galleries:Replay<p>24/7 Wall St. reviewed the average number of days each car model sat on a dealer's lot before being sold, or days to turn, in the U.S. market in 2018, based on data provided by Kelley Blue Book. These are the 26 cars that sold in more than 130 days in 2018.</p><p><br /></p>1 of 2726. BMW 6 Series<p><b>• Average days on lot:</b> 130.3<br /><b>• 2018 sales:</b> 3,764<br /><b>• 2017 sales:</b> 3,355<br /><b>• Starting at:</b> $70,300</p>2 of 2725. Cadillac CTS<p><strong>• Average days on lot:</strong> 130.3<br /><strong>• 2018 sales:</strong> 11,219<br /><strong>• 2017 sales:</strong> 10,344<br /><strong>• Starting at:</strong> $46,995</p>3 of 2724. GMC Canyon<p><strong>• Average days on lot:</strong> 130.6<br /><strong>• 2018 sales:</strong> 33,492<br /><strong>• 2017 sales:</strong> 32,106<br /><strong>• Starting at:</strong> $21,500</p>4 of 2723. Volkswagen Golf SportWagen<p><strong>• Average days on lot:</strong> 130.6<br /><strong>• 2018 sales:</strong> 14,123<br /><strong>• 2017 sales:</strong> 26,700<br /><strong>• Starting at:</strong> $21,895</p>5 of 2722. Fiat 500X<p><strong>• Average days on lot:</strong> 130.7<br /><strong>• 2018 sales:</strong> 5,223<br /><strong>• 2017 sales:</strong> 7,665<br /><strong>• Starting at:</strong> $19,995</p>6 of 2721. Hyundai Santa Fe<p><b>• Average days on lot:</b> 130.9<br /><b>• 2018 sales:</b> 94,016<br /><b>• 2017 sales:</b> 105,416<br /><b>• Starting at:</b> $24,250</p>7 of 2720. Buick Regal<p><strong>• Average days on lot:</strong> 132.8<br /><strong>• 2018 sales:</strong> 14,118<br /><strong>• 2017 sales:</strong> 11,559<br /><strong>• Starting at:</strong> $25,070</p>8 of 2719. Cadillac XT5<p><strong>• Average days on lot:</strong> 133.0<br /><strong>• 2018 sales:</strong> 60,565<br /><strong>• 2017 sales:</strong> 68,312<br /><strong>• Starting at:</strong> $41,695</p>9 of 2718. Toyota Yaris iA<p><strong>• Average days on lot:</strong> 133.4<br /><strong>• 2018 sales:</strong> 25,115<br /><strong>• 2017 sales:</strong> 35,727<br /><strong>• Starting at:</strong> $15,450</p>10 of 2717. Cadillac ATS<p><strong>• Average days on lot:</strong> 135.2<br /><strong>• 2018 sales:</strong> 10,859<br /><strong>• 2017 sales:</strong> 13,100<br /><strong>• Starting at:</strong> $38,995</p>11 of 2716. Fiat 124 Spider<p><strong>• Average days on lot:</strong> 137.0<br /><strong>• 2018 sales:</strong> 3,515<br /><strong>• 2017 sales:</strong> 4,478<br /><strong>• Starting at:</strong> $25,190</p>12 of 2715. Mini Cooper<p><strong>• Average days on lot:</strong> 137.9<br /><strong>• 2018 sales:</strong> 26,119<br /><strong>• 2017 sales:</strong> 30,710<br /><strong>• Starting at:</strong> $21,900</p>13 of 2714. Audi A8<p><strong>• Average days on lot:</strong> 139.3<br /><strong>• 2018 sales:</strong> 1,599<br /><strong>• 2017 sales:</strong> 3,127<br /><strong>• Starting at:</strong> $83,800</p>14 of 2713. Volvo 90 Series<p><strong>• Average days on lot:</strong> 139.7<br /><strong>• 2018 sales:</strong> 9,662<br /><strong>• 2017 sales:</strong> 11,090<br /><strong>• Starting at:</strong> $47,350</p>15 of 2712. Alfa Romeo Stelvio<p><strong>• Average days on lot:</strong> 141.5<br /><strong>• 2018 sales:</strong> 12,043<br /><strong>• 2017 sales:</strong> 2,721<br /><strong>• Starting at:</strong> $40,295</p>16 of 2711. Buick LaCrosse<p><strong>• Average days on lot:</strong> 143.4<br /><strong>• 2018 sales:</strong> 15,527<br /><strong>• 2017 sales:</strong> 20,161<br /><strong>• Starting at:</strong> $29,570</p>17 of 2710. Audi A7<p><strong>• Average days on lot:</strong> 143.6<br /><strong>• 2018 sales:</strong> 3,852<br /><strong>• 2017 sales:</strong> 4,810<br /><strong>• Starting at:</strong> $68,000</p>18 of 279. Fiat 500L<p><strong>• Average days on lot:</strong> 146.2<br /><strong>• 2018 sales:</strong> 1,413<br /><strong>• 2017 sales:</strong> 1,664<br /><strong>• Starting at:</strong> $21,910</p>19 of 278. Jaguar XJ<p><strong>• Average days on lot:</strong> 146.3<br /><strong>• 2018 sales:</strong> 1,579<br /><strong>• 2017 sales:</strong> 2,721<br /><strong>• Starting at:</strong> $75,700</p>20 of 277. Chevrolet Impala<p><strong>• Average days on lot:</strong> 147.7<br /><strong>• 2018 sales:</strong> 56,556<br /><strong>• 2017 sales:</strong> 75,877<br /><strong>• Starting at:</strong> $28,020</p>21 of 276. Mercedes-Benz E-Class<p><strong>• Average days on lot:</strong> 156.1<br /><strong>• 2018 sales:</strong> 47,936<br /><strong>• 2017 sales:</strong> 53,304<br /><strong>• Starting at:</strong> $53,500</p>22 of 275. Chrysler 200<p><b>• Average days on lot:</b> 157.6<br /><b>• 2018 sales:</b> 1,043<br /><b>• 2017 sales:</b> 18,457<br /><b>• Starting at:</b> N/A</p>23 of 274. Fiat 500<p><strong>• Average days on lot:</strong> 160.3<br /><strong>• 2018 sales:</strong> 5,370<br /><strong>• 2017 sales:</strong> 12,685<br /><strong>• Starting at:</strong> $16,495</p>24 of 273. Volvo 60 Series<p><strong>• Average days on lot:</strong> 177.9<br /><strong>• 2018 sales:</strong> 11,876<br /><strong>• 2017 sales:</strong> 16,825<br /><strong>• Starting at:</strong> $35,800</p>25 of 272. Volkswagen Touareg<p><strong>• Average days on lot:</strong> 194.1<br /><strong>• 2018 sales:</strong> 2,022<br /><strong>• 2017 sales:</strong> 3,545<br /><strong>• Starting at:</strong> N/A</p>26 of 271. Mitsubishi Lancer<p><b>•Average days on lot:</b> 195.3<br /><b>• 2018 sales:</b> 3,351<br /><b>• 2017 sales:</b> 12,725<br /><b>• Starting at:</b> N/A</p>27 of 27AutoplayShow ThumbnailsShow CaptionsLast SlideNext Slide

The ability to work with dealers over the internet has not changed the importance of what happens in the service department when people bring in their cars. J.D. Power researchers said it is critical for dealers to tell customers what work will be performed on their vehicles, keeping them up to date on the status of the work and letting them know when the work on their vehicles will be finished, providing what the research pegged as “service advisor helpfulness.”

Another point made by J.D. Power was that satisfied customers help promote brand perception among other people. There is, the research firm pointed out, a long-term benefit for dealers whose customers who felt they received good dealer service. Satisfied customers are not just likely to come back. They might bring back their friends.

24/7 Wall Street is a USA TODAY content partner offering financial news and commentary. Its content is produced independently of USA TODAY.

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<p>24/7 Wall St. reviewed the average number of days each model sat on a dealer lot before being sold in 2018 in the United States, based on data provided by Kelley Blue Book. These are the 26 cars that sold in less than 50 days in 2018.</p>24/7 Wall St. reviewed the average number of days each model sat on a dealer lot before being sold in 2018 in the United States, based on data provided by Kelley Blue Book. These are the 26 cars that sold in less than 50 days in 2018. Courtesy of ToyotaFullscreen26. Toyota Tacoma<p><b>• Average days on lot:</b> 49.6<br /><b>• 2018 sales:</b> 245,659<br /><b>• 2017 sales:</b> 198,124<br /><b>• Starting at:</b> $25,700</p>26. Toyota Tacoma• Average days on lot: 49.6• 2018 sales: 245,659• 2017 sales: 198,124• Starting at: $25,700 Scott Olson / Getty ImagesFullscreen25. Lexus ES<p><strong>• Average days on lot:</strong> 49.5<br /><strong>• 2018 sales:</strong> 48,482<br /><strong>• 2017 sales:</strong> 51,398<br /><strong>• Starting at:</strong> $39,600</p>25. Lexus ES• Average days on lot: 49.5• 2018 sales: 48,482• 2017 sales: 51,398• Starting at: $39,600 Navigator84 / Wikimedia CommonsFullscreen24. Toyota Camry<p><strong>• Average days on lot:</strong> 49.4<br /><strong>• 2018 sales:</strong> 343,439<br /><strong>• 2017 sales:</strong> 387,081<br /><strong>• Starting at:</strong> $23,945</p>24. Toyota Camry• Average days on lot: 49.4• 2018 sales: 343,439• 2017 sales: 387,081• Starting at: $23,945 toyota.comFullscreen23. Subaru Forester<p><strong>• Average days on lot:</strong> 49.0<br /><strong>• 2018 sales:</strong> 171,613<br /><strong>• 2017 sales:</strong> 177,563<br /><strong>• Starting at:</strong> $24,295</p>23. Subaru Forester• Average days on lot: 49.0• 2018 sales: 171,613• 2017 sales: 177,563• Starting at: $24,295 Robert Hradil / Getty ImagesFullscreen22. Lexus RC<p><strong>• Average days on lot:</strong> 49.0<br /><strong>• 2018 sales:</strong> 3,358<br /><strong>• 2017 sales:</strong> 7,363<br /><strong>• Starting at:</strong> $41,145</p>22. Lexus RC• Average days on lot: 49.0• 2018 sales: 3,358• 2017 sales: 7,363• Starting at: $41,145 Robert Hradil / Getty ImagesFullscreen21. Subaru Outback<p><strong>• Average days on lot:</strong> 48.9<br /><strong>• 2018 sales:</strong> 178,854<br /><strong>• 2017 sales:</strong> 188,886<br /><strong>• Starting at:</strong> $26,345</p>21. Subaru Outback• Average days on lot: 48.9• 2018 sales: 178,854• 2017 sales: 188,886• Starting at: $26,345 subaru.comFullscreen37147296@N03 / Flickr” data-src=”https://www.gannett-cdn.com/-mm-/cd801cdaf260808eee032dbe78683e718b46ec9c/c=172-0-1193-766/local/-/media/2019/03/11/USATODAY/usatsports/247WallSt.com-247WS-533432-imageforentry7-92n.jpg?width=520&height=390&fit=crop” data-large-src=”https://www.gannett-cdn.com/-mm-/cd801cdaf260808eee032dbe78683e718b46ec9c/c=172-0-1193-766/local/-/media/2019/03/11/USATODAY/usatsports/247WallSt.com-247WS-533432-imageforentry7-92n.jpg?width=1920&height=1440&fit=crop” alt=”20. Hyundai Kona<p><b>• Average days on lot:</b> 48.8<br /><b>• 2018 sales:</b> 47,090<br /><b>• 2017 sales:</b> N/A<br /><b>• Starting at:</b> $19,240</p>” data-id=””>20. Hyundai Kona • Average days on lot: 48.8 • 2018 sales: 47,090 • 2017 sales: N/A • Starting at: $19,240 37147296@N03 / FlickrFullscreen37147296@N03 / Flickr” data-src=”https://www.gannett-cdn.com/-mm-/f5762c4100de65cfdd14f4a8b72e25d84dc5c25c/c=170-0-1195-769/local/-/media/2019/03/11/USATODAY/usatsports/247WallSt.com-247WS-533432-imageforentry8-pyh.jpg?width=520&height=390&fit=crop” data-large-src=”https://www.gannett-cdn.com/-mm-/f5762c4100de65cfdd14f4a8b72e25d84dc5c25c/c=170-0-1195-769/local/-/media/2019/03/11/USATODAY/usatsports/247WallSt.com-247WS-533432-imageforentry8-pyh.jpg?width=1920&height=1440&fit=crop” alt=”19. Lexus LS<p><strong>• Average days on lot:</strong> 45.8<br /><strong>• 2018 sales:</strong> 9,301<br /><strong>• 2017 sales:</strong> 4,094<br /><strong>• Starting at:</strong> $75,300</p>” data-id=””>19. Lexus LS• Average days on lot: 45.8• 2018 sales: 9,301• 2017 sales: 4,094• Starting at: $75,300 37147296@N03 / FlickrFullscreen

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